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LEGAL

Website Terms of Use

These Terms govern your use of the public RCA Fertility website. This website provides general information and pathways to care; it is not a substitute for individualized medical advice or an emergency service.

Last updated September 30, 2026

1. Acceptance and scope

By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website. These Terms apply only to RCA’s public website. Patient portals, secure applications, donor services, and third-party services may have separate terms and privacy notices.

2. Educational information—not medical advice

Website content is provided for general education and navigation. It is not medical advice, diagnosis, treatment, prescribing guidance, or a replacement for consultation with a qualified clinician who knows your circumstances. Fertility treatment eligibility, recommendations, timing, costs, and outcomes vary by individual.

3. No physician-patient relationship

Viewing the website, sending a public inquiry, using an educational calculator, or requesting an appointment does not create a physician-patient relationship. Such a relationship begins only through RCA’s established clinical intake and consent processes.

4. Emergencies and urgent concerns

This website is not monitored for emergencies. For a medical emergency, call 911 or go to the nearest emergency department. For a mental-health crisis in the United States, call or text 988. Current patients should use the contact method provided by their care team for time-sensitive clinical concerns.

5. Public forms and sensitive information

Public website forms should be used only for basic contact and scheduling information. Do not submit medical records, laboratory results, treatment plans, payment-card information, donor records, or other sensitive health information through a public form. RCA may direct you to an approved secure channel when protected information is needed.

6. Accuracy, availability, and outcomes

RCA works to keep website information current, but content may contain errors or become outdated. Services, clinicians, locations, appointment availability, insurance participation, pricing, and program details may change. Nothing on this website promises eligibility, pregnancy, live birth, clinical outcome, or financial result.

7. Calculators and educational tools

Any calculator, checklist, guide, or estimate is educational and may use assumptions that do not apply to you. Results are not a diagnosis, treatment recommendation, insurance determination, or guarantee of cost or outcome. Review questions and decisions with the appropriate clinician, counselor, legal professional, insurer, or financial representative.

8. Third-party websites and services

Links to pharmacies, counselors, attorneys, professional organizations, travel providers, patient portals, or other services are provided for convenience and education. RCA does not control third-party content, security, availability, or practices, and a link does not by itself constitute endorsement. Review each provider’s terms and privacy notice before use.

9. Intellectual property and permitted use

Website text, design, graphics, photographs, video, branding, and other materials are owned by or licensed to RCA unless otherwise stated. You may view and print reasonable portions for personal, noncommercial use. You may not reproduce, sell, scrape, alter, misrepresent, or commercially exploit website materials without written permission.

10. Prohibited conduct

You may not interfere with website operation or security; introduce harmful code; attempt unauthorized access; impersonate another person; submit false, unlawful, or abusive content; harvest personal information; or use automated systems in a manner that burdens the service or violates applicable law.

11. Privacy

Our Privacy Policy explains how information collected through the public website is handled. Clinical records and protected health information are addressed through RCA’s clinical privacy notices and secure systems, which are separate from this public website policy.

12. Disclaimers and limitation of liability

To the extent permitted by applicable law, this website is provided “as is” and “as available,” without warranties of uninterrupted access, completeness, accuracy, fitness for a particular purpose, or non-infringement. RCA is not responsible for indirect, incidental, consequential, or special damages arising from use of—or inability to use—the public website. Rights that cannot lawfully be limited remain unaffected.

13. Changes and applicable law

RCA may update these Terms as the website, services, or legal requirements change. The updated date will appear above. These Terms are governed by applicable law, without limiting consumer rights that cannot be waived.

14. Contact

Questions about these Terms may be submitted through the RCA contact page. Do not include medical records or sensitive health information in a public message.